Job Description
Mamba Logistics, Inc is looking for a detail-oriented Dispatch Coordinator to manage daily dispatch operations and keep deliveries running smoothly and on schedule. This role sits at the center of the logistics process, coordinating between drivers, customers, suppliers, and internal teams to ensure goods, materials, or services reach their destination accurately and on time.
As a Dispatch Coordinator, you will plan delivery routes, assign tasks to drivers, track shipment progress, and step in quickly when delays or route issues arise. You will also maintain accurate dispatch records, prepare delivery documentation, and generate regular reports to support smoother operations and continuous improvement.
This is a hands-on coordination role suited to someone who thrives in a fast-paced environment, enjoys problem-solving, and is comfortable juggling multiple moving parts throughout the day.
Ideal Candidate
The ideal candidate is organized, communicative, and calm under pressure, with a practical understanding of how dispatch and delivery operations work. You should be comfortable using MS Office and dispatch or logistics software, and confident coordinating with drivers, customers, and different departments to keep operations on track.
- Strong organizational and multitasking abilities
- Clear and effective communication skills
- Good understanding of scheduling and route planning
- Sharp attention to detail and a problem-solving mindset
- Familiarity with local roads and delivery areas is an advantage
Job details
- Company
- Mamba Logistics, Inc
- Location
- Dubai
- Employment type
- Full-time
- Workplace
- On-site
- Reference
- JVU-2026-000061
Responsibilities
Coordinate daily dispatch schedules and delivery routes.
Assign deliveries and tasks to drivers and delivery personnel.
Monitor vehicle and delivery status and provide updates when required.
Communicate with drivers, customers, suppliers, and internal departments.
Prepare dispatch documents, delivery notes, invoices, and related paperwork.
Ensure all shipments are dispatched accurately and on time.
Track deliveries and resolve delays, route issues, or delivery problems.
Maintain accurate records of dispatched and delivered items.
Verify quantities, addresses, delivery instructions, and customer requirements.
Coordinate vehicle availability and report maintenance or operational issues.
Handle customer inquiries related to delivery schedules and status.
Prepare daily, weekly, and monthly dispatch reports.
Ensure compliance with company policies, safety procedures, and transportation regulations.
Assist management in improving dispatch efficiency and reducing delivery delays
Requirements
High school diploma or equivalent; additional qualifications are an advantage.
Previous experience in dispatch, logistics, transportation, or coordination is preferred.
Good knowledge of delivery scheduling and route planning.
Strong communication and organizational skills.
Ability to work under pressure and manage multiple tasks.
Good computer skills, including MS Office and dispatch/logistics software.
Strong attention to detail and problem-solving ability.
Ability to coordinate effectively with drivers and different departments.
Knowledge of local roads and delivery areas is an advantage.
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