Job Description
Five Thirty Facility Management is looking for an experienced Restaurant Manager (FOH) to take ownership of front-of-house operations and deliver consistently high standards of customer service, hygiene, and operational efficiency. This role is central to the day-to-day success of the restaurant, requiring a hands-on leader who can balance service quality, team performance, and cost control while maintaining a positive dining experience for every guest.
As the face of restaurant operations, you will lead the FOH team through daily service, manage staffing and scheduling, and ensure smooth coordination between the front and back of house. You will play a key role in upholding company SOPs, food safety and hygiene standards, and client expectations, while also monitoring sales performance, inventory, and operational costs to support the overall efficiency of the business.
This position suits a proactive manager who enjoys leading people, solving problems on the floor, and maintaining consistently high service standards in a fast-paced, multicultural restaurant environment.
Ideal Candidate
The ideal candidate is a confident and approachable leader with solid experience managing front-of-house teams in a busy restaurant, catering, or food-service setting. You should be comfortable overseeing daily operations, coaching staff, handling customer concerns professionally, and ensuring compliance with hygiene and safety standards. Strong organizational skills, a customer-first mindset, and the ability to stay composed during peak service periods will help you succeed in this role.
This job has expired and is no longer accepting applications.
Job details
- Company
- Five Thirty Facility Management
- Location
- Dubai — Dubai, UAE
- Employment type
- Full-time
- Workplace
- On-site
- Salary
- AED 5,000 – 12,000 per month
- Experience
- 3 years minimum
- Apply before
- 16 Sep 2026
- Benefits
- Accommodation, Transportation, Attractive Salary (Negotiable based on Experience)
- Reference
- JVU-2026-000148
Walk-in interview
This walk-in interview has finished.
- Dates
- 16 Sep 2026
- Timing
- 10:00 am to 3:00 pm
- Venue
- Koyla Lounge & Cafe - Jos Hansen Building - Khalid Bin Al Waleed Road - Near Oud Metha Metro Station - Oud Metha - Dubai - UAE
- Address
- Koyla Lounge & Cafe - Jos Hansen Building - Khalid Bin Al Waleed Road - Near Oud Metha Metro Station - Oud Metha - Dubai - UAE
- Emirate
- Dubai
- Nearest metro
- Oud Metha Metro Station
- Landmark
- Amer Center 24/7
- Bring with you
- Updated CV
Relevant Documents (Experience Certificate) - Dress code
- Decent (Formal)
- Please note
- EMPLOYMENT OPTIONS AVAILABLE:
* Company-Sponsored Visa
* Own Visa
* Full-Time or Part-Time
Responsibilities
*Oversee and manage all daily front-of-house restaurant operations, ensuring smooth and efficient service.
*Lead, motivate, coach, and develop FOH employees, including Team Leaders, Waiters, Cashiers, Order Takers, and service staff.
*Plan staff schedules, shifts, workstations, breaks, and daily assignments according to business requirements.
*Monitor staff attendance, punctuality, grooming, uniform standards, discipline, and overall performance.
*Ensure customers receive professional, friendly, efficient, and consistent service throughout their dining experience.
*Monitor order taking, POS operations, food collection, table service, customer waiting times, and order accuracy.
*Maintain high standards of restaurant presentation, cleanliness, hygiene, and overall guest experience.
*Handle customer feedback, complaints, and service recovery professionally and implement appropriate corrective actions.
*Conduct regular FOH inspections to ensure compliance with company SOPs, client standards, food safety requirements, and hygiene procedures.
*Ensure compliance with HACCP principles, food safety, health and safety, and applicable UAE requirements.
*Coordinate closely with the kitchen team to ensure timely order preparation, accurate service, and effective communication between FOH and BOH.
*Monitor food presentation, portion control, service standards, and customer satisfaction.
*Oversee cashiering, cash handling, POS transactions, refunds, discounts, and daily sales reconciliation where applicable.
*Monitor sales performance, revenue, operational costs, wastage, and resource utilization.
*Review daily sales and operational reports and provide accurate updates to management.
*Monitor FOH inventory, including cutlery, crockery, packaging, condiments, napkins, beverages, and other consumables.
*Coordinate with procurement, stores, maintenance, housekeeping, and facility management teams to resolve operational requirements.
*Ensure equipment, furniture, POS systems, service stations, and customer areas are maintained in good working condition.
*Identify maintenance issues, safety hazards, equipment faults, and operational risks and ensure timely escalation and resolution.
*Conduct daily briefings and communicate business priorities, service standards, promotions, operational updates, and management instructions.
*Train new employees and provide ongoing coaching to improve service quality and staff performance.
*Manage staffing levels effectively during peak periods, events, functions, and special service requirements.
*Maintain accurate records relating to attendance, incidents, customer complaints, stock, sales, and operational activities.
*Ensure proper shift handovers and communication between management and FOH teams.
*Build positive relationships with clients, customers, employees, suppliers, and other stakeholders.
*Support audits, inspections, client meetings, and quality assessments as required.
*Ensure all FOH activities are conducted in accordance with company policies, contractual requirements, and approved operating procedures.
*Perform other duties and responsibilities assigned by senior management.
Requirements
*Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.
*Minimum 4-6 years of relevant restaurant, hospitality, catering, or food-service experience, including supervisory or management responsibility.
*Previous UAE experience in restaurant management, catering, hospitality, or facilities management is highly preferred.
*Proven experience managing front-of-house teams within a busy restaurant, cafeteria, food court, catering operation, or similar environment.
*Strong knowledge of restaurant operations, customer service, food and beverage service, cashiering, and POS systems.
*Good understanding of food safety, hygiene, HACCP principles, and workplace health and safety.
*Strong knowledge of staff scheduling, performance management, service quality, and operational procedures.
*Experience monitoring sales, cash handling, inventory, wastage, and operating costs.
*Excellent leadership, communication, interpersonal, and problem-solving skills.
*Strong customer-service mindset with the ability to resolve complaints professionally.
*Ability to analyze operational performance and implement practical improvements.
*Strong organizational and time-management skills with the ability to manage multiple priorities.
*Good English communication skills; Arabic or other languages commonly used in the UAE are an advantage.
*Proficiency in MS Office and restaurant/POS systems is preferred.
*Professional appearance, strong personal hygiene, and excellent leadership presence.
*Ability to work effectively in a multicultural environment.
*Willingness to work rotating shifts, weekends, public holidays, and overtime according to operational requirements.
*Candidates currently in the UAE and available for immediate joining will be preferred.
How to apply
Location Map: https://maps.app.goo.gl/GZEu6FPHTsyw8JPNA
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